Naming Of Submitted Files | Please make sure all files are clearly labelled. Multiple files submitted for different sized prints should be labelled with the appropriate size, e.g.. File1A4.tif |
File Resolution. DPI or PPI & File Dimensions | We request that submitted images have a resolution of 300 pixels per inch with the image at the actual height and width settings that will be used in print. If you would like your file printed at a larger size than the resolution will allow we can upscale submitted files but we require the largest file you have in order to maintain quality. |
Colour Bit Depth, 16 bit Or 8 bit. Also Written As 48 bit Or 24 bit. | If you have an image file at 16 bits (also written as 48 bit) per channel, please submit this as this will ensure the smoothest tonal reproduction; otherwise 8 bits (also written as 24 bit) will be fine. You cannot convert 8 bit to 16 bit to increase quality. The files must be 16 bit throughout the workflow, from start to finish. |
Embedding ICC Profiles. RGB, Grayscale & CMYK Profiles | If you have edited your file in an RGB, Grayscale or CMYK colour space, please make sure that this colour space profile is embedded when saving your files. Do not embed a printer profile. Eg. If you have edited your file in the Adobe RGB (1998) colour space then this colour space profile should be embedded (Tagged) with the file. |
Output Sharpening Of Files. Unsharp Mask | Please do not apply any output sharpening. We will apply the correct amount of sharpening to suit the printing media used and the final print size. |
File Formats For Submitted Files | Please deliver the image files to us in TIFF (.tif or .tiff) format. Uncompressed TIFF files will ensure the highest quality prints are produced. You can supply PDF (.pdf) or JPEG (.jpg) format files if they are of sufficient quality. Vector files (.ai) can be submitted for illustrations. |
Can I see samples of all of the papers you offer? | Samples of our papers are available free of charge. Please contact us via email and ask for our samples set. |
How long does it take to produce pigment, giclee, prints? | Fine art pigment, giclee, prints onto archival media require a 48 hr turnaround as standard. Times may vary. |
If I bring a digital file to be printed, can you print it whilst I wait? | We are unable to print whilst you wait. |
Will I receive any documentation with my Fine Art pigment, giclee, prints outlining the media used? | We can supply A5 certificates with pigment, giclee, prints upon request. These certificates outline the inks used, printer manufacturer used and paper or media used to produce the giclee prints. Certificates also state Limited Edition numbers if appropriate. |
I'm unsure how my file will look when printed, will you adjust it if needed? | We will only adjust digital files that are submitted for pigment, giclee, prints if this service has been requested and quoted for. If you are unsure how your digital file will look when printed please order a small test print or use our Colour Proofing service. Color Proofing can be requested via email and is £40 per hour. |
How do I soft-proof my images? | Download our ICC Profiles And Soft Proofing pdf and follow the instructions within. Please email us to request any of our ICC profiles. Here. |